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PriVio Health

Piles is a condition most patients delay treating simply because talking about it feels awkward. PriVio exists to remove that barrier — a telehealth platform where patients complete a private assessment, consult a licensed doctor over video, and get treatment without ever stepping into a waiting room.

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OngoingHealthcare, Telehealth
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The Challenge

Patient drop-off is the core problem in telehealth for sensitive conditions — most visitors abandon the moment a form feels clinical or the pricing feels hidden. The site had to earn trust in seconds while keeping the entire funnel, from symptom check to paid consultation, frictionless on mobile.

Our Approach

Built a fast, symptom-first assessment flow with upfront pricing, a sticky mobile CTA bar, and a calm, non-clinical visual language that makes an uncomfortable topic feel safe to act on. Every screen was structured around a single next step, not a menu of options.

Results

A consultation flow that patients can complete in minutes without ever picking up a phone — turning a condition people avoid discussing into a straightforward, private, three-step process from assessment to treatment.

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