AdszooSmart QueueQR-based waiting list & table management system for busy restaurants — no more shouting names
Weekend rush, 40 people at the door, a manager shouting names over the noise and guests leaving for the restaurant next door — Smart Queue fixes that. Guests scan a QR at the entrance and join the waiting list from their phone in English, Tamil or Hindi. A TV shows tokens 'In process' and 'Allocated'. Tables are allocated automatically by party size, and guests get alerted on their phone. Managers see everything live on a tablet and get notifications on their phone.
Or call +91 81900 69737 · Demo in Tamil or English
In short: Smart Queue is a QR-based restaurant queue management system: guests scan a daily QR code to join a digital waitlist, track their token on their phone and a TV display, and are alerted when a best-fit table is allocated. It is built and supported by Adszoo, a software and digital marketing company in Chennai, and is available across Chennai, Erode, Coimbatore, Madurai, Tiruppur, Salem, Bengaluru, Tamil Nadu and India.
The waiting-area chaos every busy restaurant knows
- ✕Managers shout names or write them on paper — guests miss their turn or argue about who came first.
- ✕Small groups get seated at big tables while large families keep waiting.
- ✕Guests can't step away to wait in the car or shop next door, so the entrance gets crowded.
- ✕Walk-away guests are lost revenue — and nobody measures how many leave.
Who Smart Queue is built for
- ●Busy restaurants and family dining
- ●Mess & meals restaurants with weekend rush
- ●Multi-branch restaurant chains
- ●Cafés, bakeries & food courts with waiting crowds
- ●Clinics, salons & service counters that run token queues
What changes after Smart Queue
- ✓A calm, organised entrance even on weekend peaks
- ✓Fewer walk-aways — guests wait comfortably instead of leaving
- ✓Better table utilisation with best-fit allocation
- ✓Data on wait times and no-shows to plan staffing
Smart Queue features that matter on a busy day
Scan QR to join the queue
Guests scan the QR at the entrance and enter name, number of guests and phone. No app download. The QR changes daily, so screenshots and forwarded links don't work.
Live token on the guest's phone
Guests see their token number and how many groups are ahead — and get an alert when their table is ready, so they can wait wherever they like.
TV display with voice announcement
Big, readable 'In process' and 'Allocated' tokens on any smart TV, with a chime and voice call-out. Shows today's QR too.
Automatic best-fit table allocation
First-come-first-served with best fit — a party of 2 doesn't take an 8-seater unless you allow it. Merge tables for big groups.
Manager dashboard & phone notifications
Live queue with Allocate, Seated, No-show and Walk-in actions, a table map (free, reserved, occupied, blocked) and instant notifications.
Tamil, English & Hindi
Guests choose their language. Perfect for Tamil Nadu restaurants serving locals, families and travellers.
Billing / POS integration
When the bill prints, the table frees up and the next group is allocated automatically. No integration? Staff tap 'Bill done'.
WhatsApp updates & reports
Guests can share their token on WhatsApp; automated WhatsApp messages can be enabled. Daily reports show wait times and no-shows.
Multi-branch & your brand
Each branch gets its own tables, QR, TV link and managers. Your logo, name and brand colours on every screen.
See Smart Queue in action
Screens from a live demo configured for a popular mess in Erode.
How it works
- 1
Guest scans QR
At the entrance or on the TV, and joins in 20 seconds.
- 2
Token on TV & phone
Guests see their position and can wait comfortably.
- 3
Table auto-allocated
Best-fit table assigned as soon as one frees up.
- 4
Guest alerted & seated
Phone alert + TV announcement; manager taps 'Seated'.
Deployment options
Cloud (recommended)
We host it for you. Works on any smart TV browser, tablet and phone. Nothing to install at the restaurant.
Local server at the restaurant
Runs on a small PC on your Wi-Fi if you prefer everything on-premise.
One-time setup + monthly/annual support
A one-time setup fee covers branding, table configuration, QR posters and TV setup. A small retainer covers hosting, updates and support.
- ✓One-time setup per branch
- ✓Hosting & support retainer
- ✓Optional WhatsApp automation & POS integration
- ✓Live demo at your restaurant before you decide
See Smart Queue working for a business like yours
Tell us about your business and we'll set up a live demo with sample data that looks like yours. No obligation, no hard sell.
Call: +91 81900 69737
WhatsApp: +91 81900 69737
Email: adszoo.digital@gmail.com
Office: 43, Ramachandra Rd, Nehru Nagar, Chromepet, Chennai, Tamil Nadu 600044
Serving Chennai · Erode · Coimbatore · Madurai · Tiruppur · Salem · Bengaluru · Tamil Nadu · India.
Request a free demo & pricing
Share a few details — we reply within a few working hours, usually on WhatsApp.
Smart Queue — frequently asked questions
What is a restaurant queue management system?
A restaurant queue management system replaces paper waiting lists and name-calling. Guests join a digital waitlist (here, by scanning a QR code), see their live position on their phone and a TV, and are alerted when a table is allocated to them.
Do guests need to download an app?
No. Guests scan the QR code with their phone camera and join from the browser in under 30 seconds, in English, Tamil or Hindi.
Can people join the queue from home using an old QR photo?
No. The QR code changes every business day and is cryptographically signed, so old photos and forwarded links show 'Link Expired'. Only guests physically at the restaurant can join.
Does it work with my billing software?
Yes. Your billing/POS can send one simple API call when a bill prints to free the table and allocate the next group automatically. Without integration, staff tap 'Bill done' on the dashboard.
How much does Smart Queue cost?
Smart Queue is priced as a one-time setup per branch plus a small hosting and support retainer. Contact us on WhatsApp for a quote and a live demo.
Can I use it for multiple branches?
Yes. Each branch gets its own tables, QR code, TV display link and manager accounts, all under your brand.